Claims Services - Darling Insurance

Darling Insurance is available to help you with your claim 24/7. Please take a moment to review our suggestions below before calling our After Hours Emergency number:

Your claim does not have to be reported immediately. By calling during regular business hours, we can help you to determine if your incident should be a reported to the company or not.

Recommendations:

Take pictures. Use your smartphone to document any damage
Save your receipts for emergency or extra expenses incurred
When reporting your claim, provide several ways to reach you if possible. This will help to ensure your claim adjuster can reach you

If you have been in an accident and your vehicle is still drivable, please call our office during regular business hours. If your vehicle is not drivable or there are injuries please call us for immediate advice.

Remain calm and do not assume fault or responsibility – remain on the scene
Exchange driver’s license, registration, and insurance details. Take a photo of the other driver’s ownership, license & pink slip
Make note of the year, make & model of vehicles involved
Report to the Police or the local Collision Reporting Centre within 72hours
Contact Darling Insurance during regular business hours

All vehicles suffered over $2,000 in damage
Somebody is injured or there is loss of life
A government vehicle is involved
The accident involves someone driving without insurance
Somebody performs a criminal act like Driving Under the Influence
A pedestrian is affected by the accident
There is private or municipal property damage, like hitting a pole or somebody’s home fence.

https://www.peterboroughpolice.com/en/report/an-accident.aspx

If your home has been damaged by fire, wind or water and the damages exceed your deductible, please reach out and one of our knowledgeable brokers will offer assistance.

Call 9-1-1 and make sure all occupants are out safely
Follow the direction of the local fire authority – they will determine if you can reenter the home
Contact Darling Insurance 24/7 by using our Emergency Claims Phone Number found below

Never walk in the water to avoid the risk of electric shock
Call a disaster mitigation company and/or plumber to assist with removing the water, drying up and to assist in determining how the water has entered the home
Once safe to do so, remove any undamaged items to mitigate the loss
Itemize anything that has been damaged and their estimated value – photos are helpful
Contact Darling Insurance 24/7 by using our Emergency Claims Phone Number found below

Take photos of the damages
Clean up any debris to prevent further loss
Take note of items that have been destroyed, the value and additional photos
If shingles are missing from your home, immediately call a roofing company – they can tarp your roof to mitigate further loss. Often times this looks worse than it is and the repair costs less than the deductible
Keep receipts or invoices for your records for possible reimbursement
Contact Darling Insurance 24/7 by using our Emergency Claims Phone Number found below

DO NOT ASSUME RESPONSIBILITY OR APOLOGIZE – offer emergency assistance and/or ask if they are ok
Call 9-1-1, if necessary
Make note of the date & time of the accident along with circumstances of the injury
If there are witnesses, obtain names & contact information
Contact Darling Insurance during regular business hours

Farm Losses

You may or may not have coverage depending on your current policy coverages. A claim will not be filed until regular business hours when a broker is available to review your coverages and advise you of next steps.
In the meantime, we understand that you cannot have a deceased animal present, and you need to take action today.

Take photos of the deceased livestock & surrounding area – try to capture the grade of the land, any humps or hallows and any signs pf struggle (head or feet swoops on the ground)
Obtain a veterinary postmortem report to determine the cause of death – this will be reimbursed if a claim is covered
Contact Darling Insurance during regular business hours

Take photos
Contact Darling Insurance during regular business hours

To report your claim after hours, you can contact your insurance company directly for fastest service:

ABEX
1-877-313-2585
Crawford Adjusters
newabexclaims@crawco.ca

April Canada
1-437-317-0477
claims@april.ca

April Marine
1-866-683-6521

Aviva
1-866-692-8482
https://www.aviva.ca/en/claim/make-a-claim/

CAA
1-855-744-6208
https://www.caainsurancecompany.ca/make-a-claim

Chubb
1-800-532-4822
https://www.chubb.com/ca-en/claims/report-a-claim.html

Echelon
1-866-931-0570
https://echeloninsurance.ca/contact/filing-a-claim/

Economical (Definity)
1-800-607-2424
https://www.economical.com/en/claims

Elite
1-888-384-4545
https://www.aviva.ca/en/claim/make-a-claim/

Gore Mutual
1-844-974-4673
https://www.goremutual.ca/make-a-claim/

Heartland Mutual
1-800-265-8813
https://www.heartlandfarmmutual.com/report-claim/

HTM
1-866-600-0784
https://www.htminsurance.ca/services/claims/%20/

Intact
1-866-464-2424
https://www.intact.ca/on/en/personal-insurance/claims.html

Jevco
1-866-864-1112
https://www.jevco.ca/en/insurance-claims.html

Nordic, Facility
1-866-464-2424

Northbridge
1-855-621-6262
https://www.northbridgeinsurance.ca/submit-a-claim/

Pafco
1-800-387-0462
https://www.pafco.ca/?eid=1077

Pembridge
1-800-387-0462
https://www.pembridge.com/?eid=1077

Premier
1-800-387-5677
https://premiergroup.ca/claims/how-to-report/

The Commonwell Mutual
1-855-436-5883
https://thecommonwell.ca/making-a-claim/

Travelers
1-800-661-5522
https://www.travelerscanada.ca/claim/report-a-claim

Wawanesa
1-844-929-2637
https://www.wawanesa.com/canada/claims/claim-information.html

To contact Darling Insurance outside of our normal business hours regarding your EMERGENCY claim, please call 1-800-387-1627.